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* For BULK BEEF questions please reach out to kevinfenn@perennialpasturesranch.com

For BULK BEEF questions please reach out to Kevin. All other inquiries please reach out to support via email.

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Perennial Pastures Ranch

Due to the nature of our products we are not able to offer exchanges on fulfilled products. In the event that you have changed your mind or no longer wish to receive a product you have purchased (and not yet received) please let us know by contacting us at <a class="fr-strong" data-fr-linked="true" href="mailto:howdy@perennialpasturesranch.com">howdy@perennialpasturesranch.com</a> and we will refund you.If you&#x2019;ve received a product and it is for any reason damaged, inedible, or was received in a manner that gives you reason to think it is not safe for consumption, please reach out to us at our&#xA0;<a class="fr-strong" href="mailto:howdy@perennialpasturesranch.com">Customer Service Email</a>&#xA0;and we will be happy to assist you in receiving a replacement of your product free of charge or process a refund.Our bulk beef deposits (cow shares) are non-refundable as we use these deposits in the planning of scheduled slaughter dates and harvest sizes. We ask that if you&#x2019;ve placed your deposit and have changed your mind to please find someone to take over your deposit or let us know and we can try to assist you in finding someone to take over your deposit.

Due to the nature of our products we are not able to offer exchanges on fulfilled products. In the event that you have changed your mind or no longer wish to receive a product you have purchased (and not yet received) please let us know by contacting

Do you offer refunds or exchanges?

Payments and Refunds

Can I visit the ranch?

Where are the General Ranch Operations?

Can I get a refund for my ticket?

Events and Ticket Sales

How much freezer space do you need for each share?

Why is everything frozen?

How long can frozen beef last?

How long will each cow share last me? How to decide which share to get based on family size?

What is the best defrosting method for each cut?

Can you thaw out a big piece of meat and refreeze it?

Why do the shares come with so much Ground Beef and Roasts?

How do you prepare roasts?

How does the meat get delivered? Are the cuts labeled?

Why can’t I choose the cuts that come in my bulk beef cow share?

Why don't you have smaller pieces of beef?

What are your animal welfare practices?

Where is your beef from? San Diego or elsewhere?

What breed of cow do we raise?

Are your animals hormone free? Vaccine free?

How old are the animals we harvest?

Do you have a payment plan?

Can I get bones in my cow share?

Can I get marrow and femur bones?

Can I get fat in my cow share?

Why do I need to pay for add-ons like fat and bones?

I’ll be sharing my cow share with my friends. Can you divide the share up for us and deliver?

Why Perennial Bulk Beef?

What does ancestral blend mean?

Bulk Beef

What is regenerative ranching?

What type of handling techniques and animal welfare practice do you use?

How does the irrigation on the ranch work?

What kind of cows do we raise?

Why do you source beef for places outside of Southern California?

Do your partner ranches utilize the same regenerative agriculture practices and animal management techniques?

What does the herd eat in the Summer?

Are your cows hormone free? Vaccine free?

Cow Management

What kind of chicken do you raise?

How big is the pasture space the chickens are given?

What do the chickens eat?

Do the chickens receive any antibiotics or vaccines?

Chicken Management

What kind of Turkeys do you raise?

What age are the Turkeys harvested at?

What do the turkeys eat?

Why do the Turkey’s get soy?

Do the turkeys receive any antibiotics or vaccines?

Turkey Management

Animal Raising

How old are the animals you harvest?

What grade is your beef (i.e., prime, choice, etc.)?

Do you wet age or dry age the beef?

Why is it all frozen?

Does freezing the beef affect the nutritional density as opposed to fresh beef?

What’s the best way to defrost it?

How long does frozen beef last?

Do you wash your beef in citric acid or can this be avoided?

What does Ancestral blend mean?

Beef Products and Frequently asked Questions

Do the chickens go into a wet bath for chilling?

Do you wash chickens in a citric acid bath before packaging?

Chicken Products and Frequently asked Questions

Do the turkeys go into a wet bath for chilling?

Turkey Products and Frequently asked Questions

Product Processing

What are your Subscriptions?

Where are your farmers market located?

Subscriptions and Farmers Markets

How do I make a return?

How do I cancel my order?

How do I track my order?

Orders, Shipping and Tracking

Do you offer refunds or exchanges?Updated 2 months ago